In An Emergency…
Dial 999 for the police, fire or ambulance service. The John Radcliffe Hospital (JR) is the closest emergency room to our hotel.
Nearest Health Services
Boots Pharmacy, just a brief five-minute walk from the hotel, is the nearest health and beauty retailer. They provide non-urgent medical advice and offer a variety of over-the-counter medications. In case of urgent medical assistance or advice, NHS 111 is available 24/7, 365 days a year; however, please be aware that NHS treatment is free only for UK residents. For those seeking private GP appointments on a walk-in basis, the Mayfield Clinic on Banbury Road comes highly recommended.
Travelling From Abroad?
Before travelling to the UK, it’s crucial to check whether you require a visa based on your nationality. Stay informed about the latest entry requirements by visiting the official UK website. Additionally, ensure a smooth stay by packing adaptors for your electric appliances, as UK power sockets use three-prong plugs distinct from EU and US connections. When it comes to currency exchange, the city centre offers numerous options. Consider exchanging currency at the conveniently located exchange office, Oxford Post Office & Travel Money, just a five-minute walk from the Old Bank. Alternatively, several banks in the vicinity also provide currency exchange services for your convenience.
Guest Wellbeing & Safety Procedures
Our reception team is available 24/7 to assist you, with managers trained in basic first aid and mental health support. In case of an emergency, guests can use the phones provided in the rooms to contact our reception directly. Weekly fire alarm tests are conducted, and you can find a floor plan detailing the fire escape route behind every bedroom door. We also prioritise maintaining a high level of customer service and disability awareness among our staff, ensuring a welcoming and inclusive environment for all guests.